Exchange Policy

  1. Our return policy lasts 1x24 hours. If days have gone by since your purchase, unfortunately we can’t offer you a exchange.

  2. We only replace items if they are defective or damaged (expired or the innerbox packaging broken).

  3. To be eligible for a return, you must share the video of unboxing the package. 

  4. Returns are available for Green Butcher Products with your purchase history on 

  5. Items purchased from dealers or resellers and not from directly are not eligible for return or exchange. For purchase from our resellers please inquire to the reseller for exchange.

  6. For the replacement products must be same SKU that have been purchased.  

  7. The replacement product wil be send to your place 2x24 hours since we accept the exchange request.

  8. For request exchange simpy contact our customer service by Whatsapp at 0818818170 or email to